Neptune
Admired by Users, Acclaimed by innovators
4.4 average rating
Spacetouch Transforms Skin — |Every Day|
What Users Report
Neptune Details
This advanced skincare technology integrates cutting-edge skincare and medical advancements, offering a comprehensive solution for an array of skin concerns. Designed by leading plastic surgeons and dermatologists, Neptune offers professional-grade skin treatments at your convenience. Neptune brightens, refines, and visibly tightens — for smoother-looking texture, a more even-looking tone, and pores that appear smaller. Flawless-looking skin, from home.
Technologies & Modes
Blue Mode
FDA-Cleared (K210545) for the treatment of mild to moderate inflammatory acne in adults. Skin looks clearer, calmer, and more even-toned with consistent use.
Freeze Technology
A cooling finish that leaves skin feeling refreshed and looking calmer, with the appearance of tightened pores.
Specifications
Light
Blue — 470 nm
Infrared — 850 nm
Modes
Blue + infrared with cooling
Intensity
Blue mode 5.4 mW/cm²
Dose
Blue 2.6 J/cm² per 8-minute cycle
Intensity figures are from Spacetouch's FDA 510(k) submission K210545, measured at the intended 2–3 cm treatment distance.
Treatment area
17.28 cm²
LEDs
24 in total — 8 inner, 16 outer · 22 blue, 2 infrared
Temperature
Cooling to 12 °C
Rated power
10 W
10 W is rated electrical power — what the device is built to draw, not the light reaching your skin. The figures that describe a light session are intensity (mW/cm²) and dose (J/cm²), both given above.
Battery
7.4 V · 900 mAh lithium-ion · about 3 hours to charge
Charger
10 V ⎓ 1 A · 100–240 V, 50/60 Hz
Session timer
Automatic shut-off at 8 minutes
Size and weight
200 × 65 × 65 mm · 290 g
Finish
Black
Areas of use
Face and neck
Safety standards
IEC 60601-1 · IEC 60601-1-11 · IEC 60601-1-2 · IEC 62471 photobiological safety
Warranty
Lifetime manufacturer's warranty
Warranty
All Spacetouch devices are backed by a Lifetime Manufacturer's Warranty covering the replacement of any manufacturing or battery defects. Shipping costs for replacement devices are not covered. To activate this warranty, please register your device within 7 days of first use here.
For complete protection, Spacetouch Care+ plans (available for 2, 3, or 5 years) also cover lost and stolen devices and any kind of defect or accidental damage. To learn more or enroll in Care+, please click here.
A Device that Targets Your Concerns
This sophisticated therapy is meticulously designed to target and help skin look clearer, calmer, and less prone to visible breakouts. When combined with a specialized skincare regimen and consistent healthy lifestyle habits, this treatment can be instrumental in drastically diminishing the visible signs of acne.
Designed for a visibly clearer complexion. Pair it with a consistent skincare routine and wholesome lifestyle habits — and expect skin that looks clearer, calmer, and more radiant.
This treatment is crafted to support the skin's natural collagen and strengthen its look from within, reaching the deepest layers. With consistent use, fine lines and wrinkles appear visibly softened — a youthful, renewed complexion.
Designed to visibly reduce the look of dark spots and discoloration. Targeted wavelengths leave skin looking brighter, more even, and luminous with consistent use. Healthy habits and daily SPF help keep it that way.
Simplifying Beauty
This versatile device expertly uses a spectrum of wavelengths to deeply nourish and revitalize every layer of your skin. Neptune employs advanced Blue LED therapy coupled with Freeze technology, offering an unparalleled skincare experience and bringing professional-grade treatments right to your fingertips.
Sleek & Easy-to-Use
Effortless to use and remarkably efficient. Neptune is meticulously designed to be completely painless, ensuring your journey to flawless skin is as comfortable as it is successful.
Targeted Treatment for Skin Concerns
Neptune supports the skin's natural collagen and elasticity, visibly reducing the signs of aging and giving your skin a tighter, more youthful appearance. From oily-looking shine to the look of post-blemish marks, sun spots, and uneven tone, Neptune is your all-in-one for balanced, beautifully refined-looking skin.
Improved Brightening & Hydration of Skin
Enhanced Look of Even Skin Tone
Positive Increase in Treating Acne
One Powerful Treatment & Mode
Blue light, cleared for the real thing. FDA-cleared to treat mild-to-moderate inflammatory acne in adults — while helping skin look clearer, calmer, and less oily.
This mode treats
- Mild-to-moderate inflammatory acne (FDA-cleared)
- The look of redness
- Oily-looking shine
Neptune can be used on the
Eyes
Jaw
Forehead
Cheek
Neck
How To Use
What Users Report
What's in the Complete System
Package
User Manual
Neptune Body
Charging Base
Charging Cable
Power Adapter
Frequently Asked Questions
Get quick answers to common questions about the EyeTech. For more detailed information and additional queries, please refer to our Help Center.
What are the uses of Neptune?
Neptune is FDA-cleared to treat mild-to-moderate inflammatory acne with blue light — and users love it for the look of clearer, calmer, more even skin.
How long does it last before we need to charge it?
30 to 40 minutes.
How long does it need to be charged?
About 3 hours from empty to full.
It shuts off every 8 minutes, is this normal?
Yes, it will automatically shut off every 8 minutes.
How can I file a warranty claim?
Kindly go to https://spacetouch.com/pages/warranty-claim
How powerful is Neptune?
Neptune delivers 5.4 mW/cm² in blue mode, measured at the 2–3 cm treatment distance — about 2.6 J/cm² across an 8-minute cycle.
Intensity (mW/cm²) and dose (J/cm²) are the figures that describe a light-therapy session properly. Neptune's come from Spacetouch's FDA submission (K210545), not from an estimate.
The device is rated at 10 W. That is electrical power — what Neptune is built to draw — not a measure of the light reaching your skin.
Which wavelengths does Neptune use?
Blue — 470 nm, with 850 nm infrared and a cooling finish down to 12 °C. FDA-cleared for the treatment of mild to moderate inflammatory acne in adults.
24 LEDs sit across a 17.28 cm² head — eight inner, sixteen outer.
Is more power better?
No — and it's one of the most misunderstood things about light therapy.
The skin's response is biphasic. Too little light does nothing. Too much doesn't do more — it does less. Published studies show cell activity rising to a peak at a modest dose, then falling away as the dose climbs.
It's worth knowing that Neptune's cleared blue-mode intensity of 5.4 mW/cm² is deliberate, and was reviewed alongside the results it produces. A bigger number is not a better session.
