Privacy policy

Last updated: 03/05/2026

Spacetouch ("we", "our", "us") operates the Spacetouch website and the Spacetouch mobile application (the “Service”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services.

SECTION 1 – INFORMATION WE COLLECT

When you purchase something from our store or register within our application, as part of the buying and selling process, we collect the personal information you provide such as your:

Name
Email address
Phone number
Billing and shipping address
Device information
Account login details

When you browse our store or use the app, we automatically receive certain technical information including:

Internet Protocol (IP) address
Browser type
Operating system
Device identifiers
App usage analytics

This information helps us improve our services and user experience.

Email Marketing (if applicable):
With your permission, we may send you emails about our store, new products, device updates, skincare education, and promotions.

SECTION 2 – FACE DATA COLLECTION & AI SKIN ANALYSIS

Face Data Collection, Use, and Retention

What Face Data We Collect

The Spacetouch mobile application allows users to capture or upload facial photographs (front view, left profile, and right profile) for the purpose of AI-powered skin analysis.

These photos constitute “face data.”

Spacetouch does not collect or generate biometric identifiers such as:

Face ID data
Facial geometry maps
Biometric templates
Facial recognition identifiers

Only standard photographs voluntarily provided by the user are used.

How We Collect Face Data

Face data is collected only when a user voluntarily initiates a skin scan within the app.

Users may:

Take photos using their device camera, or
Upload photos from their device gallery

Before any face data is collected or processed, the app presents a clear consent screen explaining:

What data will be collected
How it will be processed
Who will receive it
How it will be stored

Users must affirmatively consent before proceeding.

If consent is not given, no face data is collected or transmitted.

How Face Data Is Used

Facial photographs are used solely to generate AI-powered skin analysis results.

The AI system analyzes visible skin characteristics including:

Skin texture
Skin tone
Hydration levels
Fine lines
Pigmentation
Redness
Surface-level skin conditions

The analysis generates a personalized skin report, including:

Estimated skin age
Identified skin concerns
Skincare recommendations
Progress tracking over time

Face data is not used for:

Facial recognition
Identity verification
Surveillance
Advertising or marketing profiling

Third-Party Data Processing for AI Analysis

When you use the AI Skin Analysis feature, your facial photographs are transmitted to a third-party AI service provider that performs the automated analysis.

Before any data is shared:

The app discloses what data will be sent
The app informs users the data will be processed by an AI analysis provider
The app requires explicit user consent

Our AI provider is contractually obligated to:

Process data only for skin analysis
Maintain strong data protection safeguards
Not sell or reuse the data
Not retain the photos beyond the processing required to generate results

Data Storage

Facial photographs and skin analysis results are stored securely in the user's account to allow users to track their skin health progress over time.

We use industry-standard security practices including:

Encrypted data transmission
Secure servers
Access control protections

Data Retention

Face data (photos and analysis results) is retained for as long as the user account remains active.

Users may request deletion of:

Face data
Skin analysis results
Their entire account

Deletion requests may be sent to:

support@spacetouch.com

Upon verified request, data will be permanently deleted within 30 days.

User Consent

The Spacetouch app requires explicit, informed consent before collecting or processing any face data.

Before each scan session:

Users are shown a consent screen
Users must check an approval box
Users must actively confirm participation

Users may decline, and in that case no face data will be collected or processed.

SECTION 3 – CONSENT

How do you get my consent?

When you provide personal information to:

Complete a purchase
Register a device
Request a skin analysis
Arrange delivery or returns

we imply that you consent to our collecting and using it for that specific purpose.

If we request personal information for a secondary purpose, such as marketing, we will ask directly for your explicit consent.

How do I withdraw my consent?

If after opting in you change your mind, you may withdraw consent at any time by contacting:

shaul@spacetouch.com

or by mail at:

Spacetouch
900 Las Vegas Blvd S
Las Vegas NV 89101
United States

SECTION 4 – DISCLOSURE

We may disclose personal information if:

Required by law
Necessary to comply with legal processes
Needed to enforce our Terms of Service
Required to protect users or our business from fraud or abuse

SECTION 5 – SHOPIFY

Our online store is hosted on Shopify Inc.

Shopify provides the e-commerce platform that allows us to sell our products and services.

Your data is stored through:

Shopify data storage
Shopify databases
Shopify application infrastructure

These systems are protected behind secure firewalls.

Payment Processing

If you choose a direct payment gateway:

Your credit card data is encrypted through PCI-DSS (Payment Card Industry Data Security Standard).

Transaction data is stored only as long as necessary to complete the purchase.

More information:

https://www.shopify.com/legal/privacy

SECTION 6 – THIRD-PARTY SERVICES

Third-party providers used by Spacetouch will only collect, use, and disclose information as necessary to perform the services they provide.

Examples include:

Payment processors
Cloud hosting providers
Analytics tools
AI skin analysis services

These providers may operate in different jurisdictions. By using our services, you acknowledge that your information may be transferred internationally.

Once you leave our website or mobile app to visit another site, you are no longer governed by this Privacy Policy.

SECTION 7 – SECURITY

We take reasonable precautions and follow industry best practices to protect personal information from: